Frequently Asked Questions#

Find answers to common questions about Fillet.

General Questions#

What is Fillet?#

Fillet is a comprehensive platform designed to help you manage your projects efficiently. It combines powerful features with an intuitive interface to make your work easier.

Is Fillet free?#

Fillet offers both free and paid plans. The free plan includes core features and is perfect for individuals and small teams. Paid plans offer additional features and higher limits.

What platforms does Fillet support?#

Fillet is a web-based application that works on any modern browser. We also offer native mobile apps for iOS and Android.

Account and Billing#

How do I upgrade my plan?#

To upgrade your plan:

  1. Go to Settings
  2. Click on “Billing”
  3. Select your desired plan
  4. Complete the payment process

Can I cancel at any time?#

Yes! You can cancel your subscription at any time. Your account will remain active until the end of your current billing period.

How do I reset my password?#

If you’ve forgotten your password:

  1. Click “Forgot Password” on the login page
  2. Enter your email address
  3. Check your email for reset instructions
  4. Follow the link to create a new password

Technical Questions#

What browsers are supported?#

Fillet works best on:

  • Chrome (latest version)
  • Firefox (latest version)
  • Safari (latest version)
  • Edge (latest version)

Is my data backed up?#

Yes! We automatically back up your data multiple times per day. Your information is safe and can be restored if needed.

Can I export my data?#

Absolutely. You can export your data at any time in various formats including CSV, JSON, and PDF.

Getting Help#

How do I contact support?#

You can reach our support team through:

Where can I report bugs?#

If you encounter a bug, please report it through:

Do you offer training?#

Yes! We offer:

  • Video tutorials
  • Live webinars
  • One-on-one training sessions (for enterprise customers)
  • Comprehensive documentation

Still Have Questions?#

If you didn’t find the answer you were looking for, please don’t hesitate to contact our support team. We’re here to help!

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